Working under Covid-19 lockdown: Transitions and Tensions

This is our first report from our eighteen-month study and looks at how organisations and workforces adapted and learned from working from home under the first lockdown. Our research demonstrates that workers are highly adaptable even in these testing times but employers need to focus on wellbeing to support people and sustain performance. Line managers play a pivotal role but this vital work is often unseen. Many workers miss the social interaction of their workplace and this may explain why seven in ten favour a hybrid model of working in the future. Our report makes five recommendations for employers to take forward to meet the changing needs of their employees and suit the new world of work.